Outsourcing vs. Hiring Employees

Determining whether to outsource cleaning or hire in-house staff depends on the scale of your needs and your preferred level of involvement. If you find yourself intricately involved in the day-to-day cleaning operations, having regular conversations with your cleaning company, and checking work daily, it might be a sign that an in-house team could be more suitable.

On the other hand, if you seek a hands-off approach, where cleaning is seamlessly handled by professionals without constant intervention, outsourcing is likely the ideal choice. The decision ultimately hinges on your desired level of involvement.

And you thought it was all about budget?

On the contrary - the decision to outsource or handle cleaning in-house can indeed be influenced by the personality of the decision-maker. Some individuals thrive on hands-on involvement and prefer a more direct role in managing day-to-day operations. They may believe it’s a small thing they can do to help the big picture and the budget This approach may be indicative of a personality that values control, precision, and a deep engagement with every aspect of their business. It could also represent someone who is a helper and who thrives in responding to needs around the organization.

On the flip side, decision-makers with a more delegative and strategic approach may lean towards outsourcing. They trust in the expertise of professionals, allowing them to focus on broader business goals without getting bogged down in the minutiae of cleaning operations. They will report any misses that hinder the work of their team, but they enter the building with their eyes focused on their most important priorities - growing their business and advancing their mission - not on the details of the floors, because they believe it’s the role of the crew they hired. This approach might align with a personality that values efficiency, delegation, and the ability to oversee the bigger picture.

In essence, the personality of the decision-maker significantly shapes the approach to cleaning services. Whether actively involved in the cleaning process or orchestrating it from a distance, the magic happens when cleaners are trusted to do their best work. This trust fosters a rhythm of continual improvement, leading to a consistently clean environment. In turn, teams within the building experience more positive and productive work environments. The secret sauce lies in understanding and trusting each other. For decision-makers, it means entrusting the cleaning experts, and for cleaning companies, it means delivering results that exceed expectations and contribute to the overall success of the business.